General Topics

Frequently Asked Questions

• What is your Warranty & Shipping Repairs Policy?
• How do I get notified once a certain item is in stock?
• How often is the website updated?
• What is your Return Policy?
• How can I get an ETA on an out-of-stock item?
• How do I publish my content in other languages?

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Questions About Ordering

• How do I cancel an order?
• My coupon code/discount is not applying?
• Do you guys offer rain checks?
• Does Stag Arms Accept Pre-Orders?

Payment Questions

• What is your Payment Policy?
• What is your Refund Process?
• What forms of payment do you accept?
• Do you accept PayPal?
• Do you accept Visa Gift Cards?

Questions About Shipping

• How long does it take for an order to ship?

Military/LEO/First Responder Discounts

• Do you offer military/law enforcement discounts?
• Can you apply military discounts retroactively?
• What type of verification do I need to submit to verify my military status?